It was difficult to find a good name that suited our concept and was still available, since many fashion brands have also included 'watches' in their brand, product or collection registration. Our concept is a revolution in the watch industry and an innovation in the entire retail sector. We have transferred the 'power' over the product from the manufacturer to the consumer. We do not sell from stock, but produce what the consumer creates; this is what custom made is all about. In Latin, "Volo" means I want, the basis of our concept. In Italian it means flying; the ultimate symbol of freedom. This is what we stand for.
As an importer of Swiss watches, the Dutch watch fan Ron Weststrate, the founder of Revolo, has noticed that everyone has a different taste. Some follow a trend or a certain margin, but many people have selder thoughts about what they want. A typical example is a watch that would be offered for repair. A classic watch with a white dial and blued numerals, Swiss automatic movement and brown calfskin strap with Crocro embossing came in with a yellow silicone strap. My first thought was; 'funny, who does something like that'. But then I realized myself; 'who am I that I could criticize someone's taste; it's the customer's wrist. We should respect people in your taste. At Revolo, the customer is free to choose!
Because we have no stock, a watch cannot be out of stock. It may happen that we have to take a specific item from our collection because it is sold out or is stopped for another reason. If we know when the item is back in stock, we will indicate that.
Your data is stored securely and never disclosed to third parties. Only used for our internal administration and to keep you informed. Payment processes and associated data are completely outside our system and are strictly protected by our payment provider Mollie.
At the bottom of the site under "technical"
Send an email to our customer service department, mentioning the order number and a description of the problem, preferably with a photo. If it arrived damaged, it is almost always a transport issue. We have the product collected from you and send you a new copy.